Terms and Conditions

LENGTH OF MOVE – all online estimates are approximate, and not guaranteed. We base them on our aggregate experience serving the similar households. Every move is unique in nature, and therefore we do not provide flat-rate estimates. Factors such as presence of stairs or elevators, distance from the residence to the truck parking area, driving time, etc. affect the service time.

SERVICE MINIMUMS – must be met in order to reserve a move. We reserve local jobs with 3 hours minimum requirement on most sub-peak days. 4 Hours are required on Saturday mornings, certain remote cities, and certain peak-days.

DOUBLE DRIVING TIME – licensed and insured moving companies in State of California charge double driving time between pick-up and drop-off locations. It is a fee regulated by California Public Utilities Commission. For more information you may read Maximum Rate Tariff (Item 36, page 9), which outlines regulations for licensed moving companies in State of California. It is available for viewing on CPUC website free of charge. Additionally, you may read information provided on our website.

PAYMENT METHOD – We accept cash or credit/debit cards. We do not accept personal, business, or cashier’s checks. Hourly rate continues until we are paid in full, so being ready will save you money. The client or a significant other must be present during the move and final inspection. The primary card holder must be present to sign the receipt on the credit card slip.

HOUSEHOLD APPLIANCES - We are not an appliance service company. We can reconnect and disconnect appliances, but we do not provide or carry liability coverage for re-connection of water and gas lines, pipes, and faucets. In the event when customers insist on re-connection of such lines, it is customers' responsibility to ensure that lines of washers, dryers, refrigerators and faucets are connected properly to avoid accidents. Additionally, we do not cover any mechanical derangement of appliances while transporting, unless external physical damage is caused by our movers.

PACKING SERVICES – Our movers will pack all items that are not being packed by the owner if desired. Plastic wrap and tape are always free, but materials such as boxes, packing paper, and bubble wrap are optional to purchase.

PARKING TICKETS - parking to be arranged by the customer. Tickets accrued due to the absence of parking permits and lack of adequate parking are to be paid by the customer.

WALLS and HARDWOOD FLOORS - Our movers will move heavy and bulky items such as Gun Safes, Appliances, Refrigerators and pianos, as long as it can be performed safely. Additionally, we are frequently asked to move oversize furniture in narrow and tight hallways. Unfortunately, damage may result to floor and wall surfaces. If you wish to take this risk Moving Company will not be responsible for damage.

PLANTS - Our movers can move home and garden potted plants. We will protect and guard them to best of our abilities, however due to their fragile nature we cannot guarantee their intact arrival. Please note that heavy and bulky potted plants are subject to "heavy item fee".

EXTRA CHARGES - Applicable charges are for: packing materials such regular boxes, packing paper, bubble wrap (except for tape and plastic wrap), heavy and bulky items such as, pianos, gun safes, etc., overnight and in-transit storage, double the driving time, and tolls.

TV MOUNTS - We can remove your wall mounted TVs, mirrors, and artwork, but cannot mount them at the new location. Please consider hiring licensed building contractor or a handymen for such projects.

FLAT TVs - We will apply maximum safety precautions while transporting your LED and LCD TVs, however require testing the TVs before and after the move. Please allow few minutes of your moving time to inspect and test the TVs prior to movers departure.

CPUC BOOKLET – I acknowledge that I will familiarize myself with “Important information for Persons Moving Household Goods” booklet. This informational booklet is prepared by CPUC for customers to explain the details of moving process and your consumer rights in the State of California.

PAYMENT METHOD – We accept cash or credit/debit cards. We do not accept personal, business, or cashier’s checks. Hourly rate continues until we are paid in full, so being ready will save you money. The client or a significant other must be present during the move and final inspection. Primary card holder must be present to sign the receipt on the credit card slip and have a government issued photo ID/DL matching the credit card.

What makes us better?

See why we're unrivaled when it comes to moving services
Cheap Movers

Competitive Rates

We've got you covered with essential wrapping supplies and tools. Our prices are upfront and all-inclusive.

Professional movers

Experienced Movers

Friendly, hand-picked, well-trained, and always ready to work - our moving crews are the best in the business!

Reliable & punctual

Punctual & Reliable

Book your move with us and we'll be at your door, on time and well-equipped. Your satisfaction is a priority.

Licensed movers

Insured & Covered

Fontana Movers is bonded, licensed, and insured. You can rest easy as your move is taken care of by the best.

Local Movers

Local Business

We value our customers! We'll treat you with respect and your items with the utmost care during your move.

Customer service

Dedicated Support

If you've got questions about your impending move, contact our helpful office team for advice and reassurance!

Client Reviews

See why our customers rate and recommend us
  • Customer Testimonials

    Andrew and Mike worked quickly but carefully and didn't leave a single mark on my expensive furniture. Top guys for the money paid!

    Polly T.
  • Customer Testimonials

    The thought of moving alone was a bit daunting, but Fontana Movers took care of every step and made me feel comfortable.

    Emmy B.
  • Customer Testimonials

    Excellent rates considering the level of service. Tape, plastic wrap, wardrobe boxes - all included, which is totally awesome!

    Brad F.
  • Customer Testimonials

    Wow what amazing service! I was impressed with the way my crew worked and how quickly they relocated me. Five stars!

    Karen R.
  • Customer Testimonials

    I have nothing but praise for this moving company. Affordable, timely... just give them a shot - they won't let you down.

    Karl M.
  • Customer Testimonials

    If you want careful, but at the same time speedy movers, there's only one place to go. These dudes are just the best in the business.

    Annabelle M.